Quicken Community is moving to Single Sign On! Starting 1/22/21, you'll sign in to the community with your Quicken ID. For more information: http://bit.ly/CommunitySSO

Appears to be an upgrade and now I cannot find my file

Quicken on my Windows desktop opens but my file is gone. I have searched for it on my computer but the only one showing is a backup from July 2018 and then the file from today. I have the program set to automatically save a backup every time I log out (I learned that lesson a year or so ago!). When I click on update accounts, it says no accounts exist and asks if I want to add one. UGH.

Best Answer

Answers

  • climerfam
    climerfam Member ✭✭
    I found the correct file.... however... there is a HUGE error on every account. I did the update all accounts but nothing changed. Transactions are missing and things were fine with the file three days ago. The last day of transactions showing in the file I opened are May 2019. Should I open a backup from a few days ago when I know it was working correctly?
  • Ps56k2
    Ps56k2 SuperUser ✭✭✭✭✭
    edited August 2019
    climerfam said:
    I found the correct file.... however... there is a HUGE error on every account.
    And where did you "find" the file ?
    It should have been sitting in your /Quicken Files/ folder,
    along with the /Backup/ folder.
    What is the complete path name to your Quicken files ?
    Are you using the same "user" on the computer, as previously used...
    and not a different "user" - like another Windows admin user ?
    C:\Users\Owner\Documents\Quicken-Files


    Quicken 2020 Deluxe - Subscription - Windows 10
This discussion has been closed.