How do I handle 2 billers with the same username?

SystemSystem Member ✭✭✭
edited August 2019 in Paying Bills (Windows)

Comments

  • Jim ThompsonJim Thompson Member ✭✭
    edited August 2019
     I have two accounts with Comcast under one login name/pw; should I "separate" one out by changing its user name and pw?
  • Quicken SarahQuicken Sarah Administrator, Moderator ✭✭✭✭
    Hello @Jim Thompson

    Thank you for taking the time to share your question with the Community, although I apologize that you have not yet received a response.

    When adding Online Billers to Quicken, all accounts associated with the entered Username/Password should appear with the option to be added or ignored in Quicken.

    However, if only one of the two Comcast accounts appears, I would recommend changing the Username/Password for one of the accounts to ensure they are unique.

    I hope this information is helpful and please let us know if there are further questions/concerns.

    Thank you,

    Sarah
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