Deleting a Duplicate Community Account

I just discovered I have two Quicken Community accounts and would like to delete the other one (not this one). I've seen previous posts requesting the same thing and it seems I need an Administer to PM me for more info.? It doesn't appear that I'm able to PM one of them.

It would be better to merge the two, but I read that isn't possible.

Thanks for any replies!
- Jim S.

Comments

  • jr7107jr7107 SuperUser ✭✭✭✭
    I think @Quicken Sarah can probably help out. 
    Quicken user since 1994.
    Quicken Forum/Community Contributor since 2005.
  • Greg_the_GeekGreg_the_Geek SuperUser ✭✭✭✭✭
    I already requested a Mods help.
    Quicken 2017 H&B - Windows 10
  • jimshu1jimshu1 Member ✭✭
    Thanks folks!
    - Jim S.
  • jimshu1jimshu1 Member ✭✭
    > @jr7107 said:
    > I think @Quicken Sarah can probably help out. 

    I'll wait to hear from a Mod, but how would I have contacted her? I do not see any PM option at that person's profile.
    - Jim S.
  • jr7107jr7107 SuperUser ✭✭✭✭
    @jimshu1 Sarah is a moderator and recently did it for my duplicate account.
    Quicken user since 1994.
    Quicken Forum/Community Contributor since 2005.
  • Quicken SarahQuicken Sarah Administrator, Moderator ✭✭✭✭
    Hi @jimshu1,

    Thanks for reaching out!  I'm happy to assist and have sent you a PM with a little more information.

    Please reply to that PM when you have a chance :)

    Thanks again,

    Sarah
  • jimshu1jimshu1 Member ✭✭
    Interesting... I tried replying to your PM, but a pop-up appeared saying that I do not have permission to do that.
    - Jim S.
  • Quicken SarahQuicken Sarah Administrator, Moderator ✭✭✭✭
    Hi @jimshu1,

    I apologize that you received an error, the message did still come through and I've reported that behavior to be looked into further.

    I've deleted the second account as requested and please let us know if the Community or myself may be of any further assistance.

    Thanks!

    Sarah
  • jimshu1jimshu1 Member ✭✭
    > @Quicken Sarah said:
    > Hi @jimshu1,
    >
    > I've deleted the second account as requested and please let us know if the Community or myself may be of any further assistance.
    >

    Thank you Sarah!
    - Jim S.
  • BlueBuckeyeBlueBuckeye Member ✭✭
    @Quicken Sarah, Trying to reach you with similar problem. I want to rename the username.
  • BlueBuckeyeBlueBuckeye Member ✭✭
    > @jr7107 said:
    > I think @Quicken Sarah can probably help out. 


    Trying to reach @Quicken Sarah
  • Quicken SarahQuicken Sarah Administrator, Moderator ✭✭✭✭
    @[email protected]

    I'm happy to help :)

    I've temporarily edited your Username to remove the email domain portion (to protect your privacy), but please let me know what you would like the permanent Username to be.

    Thanks!

    Sarah
  • BlueBuckeyeBlueBuckeye Member ✭✭
    BlueBuckeye
  • Quicken SarahQuicken Sarah Administrator, Moderator ✭✭✭✭
    @BlueBuckeye

    Perfect, thanks so much!  I've updated your profile to be "BlueBuckeye" as requested, you may need to refresh the browser or sign out/in to see the changes.

    Sarah


  • BlueBuckeyeBlueBuckeye Member ✭✭
    Thank you!
This discussion has been closed.