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Issue with One Step Update

janehopson
Member ✭
For the past few days, when I run One Step Update, I get a message OL-254-B saying that Quicken cancelled the transmission at my request. I made no such request. I am also getting errors during Quicken Cloud sync and it was working before! It says Export Preferences failed. Try again later. I have also been trying, but get the same error for the past few days. I don't know what to do to correct these. Can you please give me instructions? Thanks, Jane
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Answers
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What version, edition level and release of Quicken are you using?
Click Help / About Quicken (Mac: Quicken / About Quicken) to get this information.What version of Windows or Mac OS are you using?If you're on Q 2019 R 21.16 please also see https://community.quicken.com/discussion/7859265/resolved-08-28-19-missing-transaction-data-after-one-step-update-in-qwindows-r21-16#latest
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