Linked cash accounts reconciliation problem with Quicken 2017 R19.7 update

leishirsute
Member ✭✭✭✭
I downloaded my transactions into my Fidelity investment accounts as of 9/3/2019. They have linked cash accounts. The transactions are dividends from the corresponding investment accounts.
Then I got my Fidelity 8/31/2019 statements and performed a cash balance reconcile with date 8/31/2019 with the statement balance for 8/31/2019.
Quicken performed the linked cash account reconciliation but marked all dividend transactions as reconciled - even those after 8/31/2019.
I looked at those dividends after 8/31/2019 in the corresponding investment account and they were not marked as Reconciled but were marked as Cleared.
So there is a problem with synchronizing reconciled transactions between the investment account and its linked cash account.
I tried changing the transactions' Reconciled to Cleared status in the linked cash account but Quicken gave a message that the transaction had to be changed in the investment register.
I was able to change the investment register dividend transactions dated after 8/31/2019 from Cleared to Reconciled and then back to Cleared so that the transaction showed up as Cleared in the linked cash account instead of as Reconciled, but that is a tedious task.
Seems like a new bug introduced with the latest version R19.7 of Quicken as this did not happen prior to the update.
Any suggestions to resolve?
Then I got my Fidelity 8/31/2019 statements and performed a cash balance reconcile with date 8/31/2019 with the statement balance for 8/31/2019.
Quicken performed the linked cash account reconciliation but marked all dividend transactions as reconciled - even those after 8/31/2019.
I looked at those dividends after 8/31/2019 in the corresponding investment account and they were not marked as Reconciled but were marked as Cleared.
So there is a problem with synchronizing reconciled transactions between the investment account and its linked cash account.
I tried changing the transactions' Reconciled to Cleared status in the linked cash account but Quicken gave a message that the transaction had to be changed in the investment register.
I was able to change the investment register dividend transactions dated after 8/31/2019 from Cleared to Reconciled and then back to Cleared so that the transaction showed up as Cleared in the linked cash account instead of as Reconciled, but that is a tedious task.
Seems like a new bug introduced with the latest version R19.7 of Quicken as this did not happen prior to the update.
Any suggestions to resolve?
Deluxe R49.33., Windows 10 Pro
0
Comments
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I suspect you may have inadvertently included the post 8/31/2019 cleared transactions when reconciling the checking register. You could restore a data file backup saved before you reconciled to confirm.0
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That would make sense if the corresponding investment register transactions were also marked reconciled. But they were not.
Deluxe R49.33., Windows 10 Pro
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leishirsute said:That would make sense if the corresponding investment register transactions were also marked reconciled. But they were not.0
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I’ll check by retrying the reconcile from a quicken backup as you suggested. I know that reconciling a dividend in the investment register changes the dividend to reconciled in the linked cash account. But you are correct that reconciling in the linked cash account does not reconcile in the investment register.
Deluxe R49.33., Windows 10 Pro
0
This discussion has been closed.