CANNOT OPEN FILE. QDF from later ver- but ALREADY have Latest Ver R21.17 BLD 27.1.21.17

CANNOT OPEN FILE. QDF from later version of Quicken
- but ALREADY have Latest Ver R21.17 BLD 27.1.21.17

A few days ago (~8-26-19) QW automatically updated program to Latest Ver R21.17 BLD 27.1.21.17 .
I've used it every day since (as always for 20 yrs)- only having to deactivate and reactivate DISCOVER, AMEX, CITI, and ELAN (FIDELITY) online-update accounts.
Then it was working as recently as last night (9-7-19 @7:47 pm pdt).
I always save several backups to different drives daily.

But this morning (9-8-19) the file I had been using (and all the restored backups I tried) would not open because of error message:
CANNOT OPEN FILE. QDF from later version
but I ALREADY have the Latest Ver since 8-26-19,-> R21.17 BLD 27.1.21.17

Now program R21.17 will not open any of these QDF save under NEW VER R21.17 BLD 27.1.21.17 ;

But instead opens a 2 month older file created under the previous QW ver.
However, HELP ABOUT QW says: R21.17 BLD 27.1.21.17 .
And if I try to UPDATE QW TO LATEST VER it says:
" YOU ALREADY have the Latest Version (release R 21.17)."

But I can't get any of the files, or their backups, to open under this latest version now; although it worked ok last night (9-7-19 @7:47 pm pdt).

Comments

  • Quicken_TykaQuicken_Tyka Moderator ✭✭✭✭
    Hello mgmStargazer,

    Sorry, you have yet to receive a response.

    I would start by running QcleanUI to uninstall and reinstall.

    https://www.quicken.com/support/using-qcleanui-uninstall-quicken

    I would then attempt to open the file once more.

    Let me know if the issue persists! 

    -Quicken Tyka
    -Quicken Tyka
  • Blue_JayBlue_Jay Member ✭✭
    I'm having the same problem and I already did the QCleanUI procedure.
  • ps56kps56k SuperUser ✭✭✭✭✭
    edited October 2019
    [edit] - never mind...
    Quicken 2020 Deluxe - Subscription - Windows 10
  • UKRUKR SuperUser ✭✭✭✭✭
    Based on your mention of R 21.17 please confirm that your are using the Canadian version of Quicken.
    The latest version of Quicken US is R 22.17
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