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Poor Response Time

This discussion was created from comments split from: Poor response time after pressing ENTER and then lots of flickering?.

Comments

  • Sus54
    Sus54 Member
    I see many posts regarding poor response time but only one solution, to run on mouse trails. I did that and it changed nothing. I wish that I'd never purchased the updated version. And is there anywhere that I can get a response from Quicken about this issue instead of from other users? Has Quicken ever commented about this issue?
  • Sherlock
    Sherlock SuperUser ✭✭✭✭✭
    Sus54 said:
    I see many posts regarding poor response time but only one solution, to run on mouse trails. I did that and it changed nothing. I wish that I'd never purchased the updated version. And is there anywhere that I can get a response from Quicken about this issue instead of from other users? Has Quicken ever commented about this issue?
    To get a response from Quicken Support, I suggest you contact Quicken Support: https://www.quicken.com/support#contact-support

    The only Quicken response to the issue I recall having seen is: https://www.quicken.com/support/advanced-data-file-troubleshooting-correct-problems-quicken-windows

    There have been many posts regarding slow response on systems with adequate resources.  Some of these have solutions.  For example, if you're using a VPN, Quicken may be continually polling for the region.  If you disable the VPN and allow Quicken to obtain the region once, you may reenable the VPN and Quicken should be happy.  Others have found they have what we've referred to as runaway reminders.  There the trick has been to set the system date back before the issue triggered and delete and recreate the problematic reminders.  Others have found that a specific Windows update triggered their issue.  Some have even linked the issue to their graphics driver.  The point is there are lot's possible reasons Quicken's performance may be impacted.  Unfortunately, to resolve the issue, you may need to work your way through the possibilities.
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