Can't download account transactions from CEFCU credit union. CC-502 error

No problem downloading account transaction from other financial institutions, but CEFCU credit union returns error message cc-502. CEFCU people think it's a Quicken problem.

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Answers

  • NotACPANotACPA SuperUser ✭✭✭✭✭
    What's CEFCU?  And what Q product are you running?  What BUILD of Q?
    Q user since DOS version 5
    Now running Quicken Windows Subscription,  Home & Business
    Retired "Certified Information Systems Auditor" & Bank Audit VP
  • nieminiemi Member
    CEFCU is a credit union based in Peoria, IL. It began as a credit union for Caterpillar employees, but membership is now open to all. I'm running Quicken Premier, 2018 version.
  • nieminiemi Member
    I'm still looking for a solution to my problem.
  • ps56kps56k SuperUser ✭✭✭✭✭
    edited November 2019
    Have you done a Search on the forum for other CEFCU postings ?
    It is listed.... hmmmm
    52446    52446    52446    CEFCU    https://www.cefcu.com/    1-800-633-7077    https://www.cefcu.com/    ACTIVE        
    BANKING&WEB-CONNECT        
    BANKING,CREDIT,ACCOUNTINFO&EXP-WEB-CONNECT   


    Quicken 2020 Deluxe - Subscription - Windows 10
  • Mine is broken too. It usually breaks on Saturday and clears up on Monday for me.
  • Lee ShafterLee Shafter Member ✭✭
    for the past week unable to download ANY accounts from CEFCU. Any ideas?
  • Gary KenaleyGary Kenaley Member ✭✭
    @jl747 Clicking on the setup gear in one CEFCU account and updating from there WORKED! Thanks!
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