Thank you for taking the time to report this issue to the Community, although I apologize that you have not yet received a response.
If you are still needing assistance with entering loan payments in Quicken, please take a moment and review the information available here, and post back to let us know what version and release of Quicken you are using.
Please also let us know what if the loan payment is being entered through a scheduled transaction (reminder) and if the loan account is connected to download transactions from your Financial Institution. The more information you can provide regarding this issue will help the Community to better understand and assist.
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