Dropdowns in check register broken after recent update (July 2019?)

The dropdowns in the check register no longer work after a recent update. (July 2019?) I have seen other questions of a similar problem and the solution is to run Quicken on the main monitor. (It works)

This is NOT - I repeat NOT - an acceptable solution! This used to work - please fix this.

Note: I use a Surface with an additional widescreen monitor. I run Quicken in a Hyper-V machine for security reasons. Both the host and Hyper-V machines are Windows 10.

Answers

  • SherlockSherlock SuperUser ✭✭✭✭✭
    Please explain why you are not able to reset the primary monitor.

    Quicken user since 1997 
    Premier on Windows 7 
  • aarnovitzaarnovitz Member
    Quicken should not work differently if the monitor is the primary or not the primary. I should not have to reconfigure my monitors so an application works properly. This used to work up until an update to Quicken was applied.

    This type of bug makes me question the quality of the software.
  • SherlockSherlock SuperUser ✭✭✭✭✭
    edited September 13
    It's really up to you to decide how you're going to manage the issue.

    To revert to an earlier patch release, I suggest you perform a clean uninstall, install while disconnected from the internet, update by applying the appropriate Mondo Patch, and restoring a data file saved prior to updating from the earlier patch release.  If you haven’t already, you may want to review: https://www.quicken.com/support/using-qcleanui-uninstall-quicken. To update Quicken, I recommend you download and apply the appropriate Mondo Patch: https://www.quicken.com/support/patching-updates-windows or http://www.quicknperlwiz.com/quickenpatches.html

    To prevent any automatic software updates, set your Windows UAC setting appropriately.
    Quicken user since 1997 
    Premier on Windows 7 
  • aarnovitzaarnovitz Member
    I have another solution - how about Quicken fix the bug that was recently induced?

    I am paying a subscription fee to keep this software up-to-date. To revert back to a prior release and turn off updates not a solution.
  • SherlockSherlock SuperUser ✭✭✭✭✭
    edited September 13
    aarnovitz said:
    I have another solution - how about Quicken fix the bug that was recently induced?

    I am paying a subscription fee to keep this software up-to-date. To revert back to a prior release and turn off updates not a solution.
    If you want to wait for Quicken to address the issue, that is another choice you can make.  Generally, such issues with viable work arounds are not given a high priority by Quicken management.
    Quicken user since 1997 
    Premier on Windows 7 
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