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Messages to Send Endless Loop
gw1500se
Member ✭✭
Each time I try to exit quicken, I get the "messages to send" question. Even when I respond yes and it goes to the Online Center, there are no messages. How do I get rid of whatever it thinks is waiting to send? TIA.
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Comments
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Hello @gw1500se
Thank you for taking the time to share your question with the Community, although I apologize that you have not yet received a response.
If you haven't already, I would recommend performing a Validate & Repair on the data file.
To do so, go to the File menu in Quicken > File Operations > Validate & Repair. In the window that opens, mark the top box to "Validate file" and click OK.
When the validation completes a data log will open in a text editor program, such as Notepad, and please let us know what that log says. Anything about "QEL" records being removed?
When ready, please close and re-open Quicken (if you receive the prompt about sending the message, just click No to fully close Quicken). Once re-opened, does the prompt to send messages persist?
Please let us know, thank you.
Sarah0 -
No joy.0
This discussion has been closed.