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Sign in / log in - Quicken 2017
bhuang6
Member ✭✭
I got a new computer... instead using my 2017 Quicken CD, I downloaded it via the internet.
I can't get out of the "sign in" screen... it keeps asking me to sign in... then it gives me an error message "quicken's online service is unavailable at this time, please try again".
i have not been able to use Quicken in 2 months, I called their support a couple of time, spent over an hour, still can't get it fixed.
HELP
I can't get out of the "sign in" screen... it keeps asking me to sign in... then it gives me an error message "quicken's online service is unavailable at this time, please try again".
i have not been able to use Quicken in 2 months, I called their support a couple of time, spent over an hour, still can't get it fixed.
HELP
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Comments
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Sounds like it did not update to the latest patch release, so go to this link, Quicken Updates , download and save the 2017 patch release, then execute that patch release.
-splasher using Q since 1996 - Subscription - Win10
-also older versions as needed for testing
-Questions? Check out the Quicken Windows FAQ list0 -
tried it but didn't work.
oh the phone with the tech for over 2 hours... nothing works
new ID - also didn't work
HELP0 -
Are you using a VPN by any chance?Quicken Subscription HBRP - Windows 100
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Can you log into the Quicken.com website -That would be the first thing to verify - that you can log into your Quicken account -Quicken 2020 Deluxe - Subscription - Windows 100
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What is shown when you do Help->About Quicken ? x.x.x.x-splasher using Q since 1996 - Subscription - Win10
-also older versions as needed for testing
-Questions? Check out the Quicken Windows FAQ list0 -
no problem with my Quicken IP
not using VPN
just spent 2 hours with Quicken Help Desk... but no go
the only 1 thing i can think of ---- i bought my laptop in taiwan, does it matter? window was in chinese, but change it over to english now0 -
Is your Region set to United States?Quicken Subscription HBRP - Windows 100
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bhuang6 said:no problem with my Quicken IP
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I wasn't asking about your IP address, the x.x.x.x is the format of the Quicken build that is displayed when you do Help->About Quicken like I asked.-splasher using Q since 1996 - Subscription - Win10
-also older versions as needed for testing
-Questions? Check out the Quicken Windows FAQ list0 -
@splasher - Version R19.7 Build: 26.1.19.7
@Greg_the_Geek - region is set to the US0 -
where are you physically - as per your Internet connection -
Quicken 2020 Deluxe - Subscription - Windows 100 -
Hello bhuang6,
Sorry, to hear that you're experiencing this trouble.
I see from one of your support contacts that you were planning on reaching out to Windows for assistance.
Were you able to contact them? At any point did you try creating a new admin?
Let us know!~~~***~~~0
