Is Quicken Cloud for udating accounts down?

Harvey Kabaker

Trying to update balances, I get the usual dialog Verifying Connection to Quicken Cloud, Then a login dialog that flashes a couple of times and goes blank.

Quicken_Natalie

Hello Harvey Kabaker,

Thank you for bringing this issue to the Community, although I apologize for any frustration you are experiencing.

I would start by rebooting your computer. First, fully quit Quicken by going to Quicken>Quit Quicken from the top toolbar. 

Next, go ahead and restart your computer. Once the restart is complete, you will want to re-launch Quicken and attempt to update your accounts once again.

Let us know how it goes!

-Quicken Natalie 

Harvey Kabaker

Version 5.12.4 (Build 512.29280.100), OS 10.14.6
Trying to update accounts, getting the usual dialog Checking connection to Quicken Cloud, then a login dialog that I can't enter a password before it disappears and pops up again, then disappears. Going on all afternoon. Tried to clear/reset Connected Services, get same error. Underlying dialog Getting your Cloud Account setting is hung. Somebody need to wake up and restart the server?

Quicken_Natalie

Hello Harvey Kabaker,

Thank you for bringing this issue to the Community, although I apologize for any frustration you are experiencing.

I would start by rebooting your computer. First, fully quit Quicken by going to Quicken>Quit Quicken from the top toolbar. 

Next, go ahead and restart your computer. Once the restart is complete, you will want to re-launch Quicken and attempt to update your accounts once again.

Let us know how it goes!

-Quicken Natalie 

Harvey Kabaker

Yup, that did it! Thanks, Natalie!