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ENT Credit Union - 301 & 501 errors

Quicken seems to have fixed this problem on other banks, credit unions and credit cards. It’s been weeks since I could download. What’s going on???


  • Hello Gordon Terroux,

    I apologize that you have not yet received a response. 

    What version/release of Quicken are you using? You can find that by going to Help>About Quicken

    Please reference https://community.quicken.com/discussion/7803899/add-your-quicken-information-to-your-posts-plus-how-you-are-connected-to-the-internet#latest for details on adding more information to your post so that other users are best able to assist you. 

    What is the name of the Financial Institution you are experiencing difficulties with and are you receiving any error messages?

    Let us know!

    -Quicken Natalie

  • Ps56k2
    Ps56k2 SuperUser ✭✭✭✭✭
    Quicken_Natalie said:
    What is the name of the Financial Institution you are experiencing difficulties with ....
    It is as per the topic title - ENT Credit Union -
    looked it up in the FIDIR.TXT file - don't know which one -

    10598    10598    10598    Ent Credit Union    http://www.ent.com    800.525.9623    http://www.ent.com   

    61791    61791    61791    Ent Federal Credit Union - Busines    https://www.ent.com/    N/A    https://www.ent.com/   

    Quicken 2020 Deluxe - Subscription - Windows 10
  • PS56K. Can't find the proper place to put an answer hope this will do.
    Ent Federal Credit union hasn't existed for several years. Now it's just Ent Credit Union.

    I am using W10 64 bit with all the latest updates on an I7 processor and 16 GB of memory, updates set to automatic. I am also using the web subscription premier version of Quicken, also set to automatic updates on a Comcast internet connection, high speed, don't know the numbers. Problem is restricted to 4 accounts at Ent CU that won't download. All other credit card accounts, including Citicorp and Alliant CU are working just fine. Connection is Express web.
  • Forgive me for abusing protocol, I come here about once every 6 years to check things and know nothing of your processes. I have better things to do in the real world than messing with expensive software that isn't doing the job I paid for.
  • Ps56k2
    Ps56k2 SuperUser ✭✭✭✭✭
    I have asked the moderator to merge your two posted topics -
    Also - you appear to have created two different User IDs...
    Quicken 2020 Deluxe - Subscription - Windows 10
  • gterroux
    gterroux Member
    edited September 2019
    Don’t know about 2 user ID’s, only have one. Thanks for merging. I sometimes use an iPad and a windows machine. Hope my 2nd response answered your questions. ApparentlyI I’m paying for telephone support and if you think I should go there give me the phone number and I’ll do that instead. Hopefully you can clear up the issue. I don’t think I said anything specific but the issue involves 4 accounts at Ent.——- Checking, savings, Money Market and Other Loans, the latter which is currently empty. Also the comment in the note that says “reply directly to this note” with a “No Reply” address is misleading to we uninitiated. Thanks for your patience. [Email Address removed]
  • Ps56k2
    Ps56k2 SuperUser ✭✭✭✭✭

    BTW - we are all peer customers here, just trying to help each other

    Gordon Terroux ✭

    Username --> Gordon Terroux
    Joined --> November 2016
    Visits  --> 2
    Last Active  --> September 21
    Quicken 2020 Deluxe - Subscription - Windows 10
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