1) Please verify this:
In Windows Control
Panel / System / Advanced System Settings / Environment Variables ensure that
both the TEMP and TMP variables point to a valid and existing folder, typically
C:\Windows\Temp or C:\Users\your_username_here\AppData\Local\Temp
If they point to an incorrect or non-existent folder or drive change both
variables to an existing folder on C:\ (or create one) and reboot Windows.
If the folder exists
… does your Windows User Account have proper access rights to this
If Quicken cannot create and use temporary files, all sorts of malfunctions
If the Temp folder is full of junk, clean it out. Delete all files and
subfolders within the Temp folder structure that Windows allows you to delete.
You may have to skip a few that are actively in use.
Make sure that files
in the Temp folder are NOT accessed by cloud backup software at all.
Run CHKDSK /r on
your C: - drive (or perform Error Checking from Windows File Explorer,
Properties, Tools tab). Some posts in Microsoft websites seem to point to
damaged hard drive partition tables as a potential cause of this problem
2) If you haven't
rebooted Windows since you installed the latest software update, please do so
now and then try Quicken again.
Still not working?
Let's try some
"Troubleshooting 101" to ensure the Quicken software is installed and
updated properly and that your data file is in good working order.
Please perform all the steps in this document:Troubleshooting
101 - Fixing Software Installation and Data File Problems
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