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Bill Reminders skipping months - still not fixed after R23, R24, R25*
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Answers
Thank you to those who have reported that issues with scheduled reminders skipping is still persisting.
We have re-opened this ticket with our Product Teams who are investigating further.
A member of our Product Team may be in contact via email with those Users who are still experiencing issues and may ask to schedule a call with you to troubleshoot/investigate further.
If an email is received requesting to schedule a callback and you are willing to work with us, please reply to that email at your earliest convenience.
Thank you,
Sarah
As Sarah mentioned above, we need your help to debug this issue. If you are willing to share a sanitized copy of your data file, please do so by clicking Help -> Sanitize Data File Copy and send the output file to us at below mail addresses
[email protected]
[email protected]
Thank you in advance for your help.
In fact, right after I posted this I decided to double check, and sure enough my Mortgage reminder had moved to July 2012. I just moved it back to February...we'll see how long that lasts.
Any help would be greatly appreciated.
Only progress, it seems, is that I CAN actually reschedule the Next Due On date and it sticks. That's a first.
Not a threat/rant, simple truth: I will not pay for an accounting program that can't track a loan consistently. This is my last version if it's not fixed, I've already vetted several other viable replacements, and am running them in parallel.
A Sanitized Data Copy awaits [removed for privacy] @Quicken SangeethaS, [removed for privacy] @Quicken Ravi, as soon as they provide an FTP/Dropbox/Other way to get it to them. My email provider will not allow a 121.6 MB file to be attached.
(personal emails redacted - tags added)
Before you install this update, we recommend you perform a One Step Update to ensure that your data is synced to the cloud. You should also make a backup of your data file.
***Fixed: An issue in which scheduled bill reminders were being skipped.***
Fixed: An issue in which uploads of sanitized files were missing from customer feedback reports.
Fixed: An issue in which users, when adding a new account, were seeing an online video and a QCard simultaneously.
and mentioned as fixed in a couple of Quicken Windows releases - latest is R24.14 -
Premier on Windows 10
mentioned above by @Sherlock
and it may restrict your online features later this year in April 2020
(edited attached image to redact personal email)
I have 2020, Version R25.10, Build 27.1.25.10
For me, this started after I upgraded to the current 2020 copy of Quicken.
I have a couple scheduled bills that keep skipping the next scheduled date. One was bi-weekly, another quarterly. I deleted the scheduled bill and recreated it and it still happens to the same bill.
> All of a sudden, all my copies of Quicken, (run it on 2 machines) in the About box now say 2020 and R24. I didn't do any update.
Can anyone else confirm that Quicken is silently forcing updates now? I run a custom script that modifies "C:\ProgramData\Quicken\Config\QUICKEN.INI" and keeps "Periodic_last_update" set to today's date so I can control when I update.
And I just paid to re-up my subscription...
Please fix this issue!!
If you have not done this then I would try. I followed this process and have not been plagued by this problem (knock wood). That is not to say that I should have had to take such a drastic action.
Quicken has known about this problem for some time. A LONG TIME. And I am just not sure why it has not been resolved. Part of the problem, in my opinion, is that their developers are not directly connecting to the community. That is the level of intervention needed.