Here's the exact window...
If you haven't done
so already, I'd say it's time to call Quicken Support on the phone and request
help. Let them do a screen share session
with you to review a download log file on your computer, to determine the nature
of the problem and to figure out how to fix it.
UKR said:I always thought that downloading investment account information required Direct Connect as the connection protocol.
It looks like you're new here. If you want to get involved, click one of these buttons!