Why are my loans being recalculated and a new payment value is placed in Bills/Reminder

The automatic reminders for my loans that I have are arbitrarily recalculated periodically with the wrong value and new reminders created. When I notice them being wrong, if I go into the loan, edit terms and click recalculate, it corrects it.
If it has already been entered into the account, it is difficult but not impossible to correct.
There is no pattern.

Answers

  • UKR
    UKR SuperUser ✭✭✭✭✭
    Can you us the Split Detail view for the monthly payment transaction as it appears in your checking account?
    Is the loan account connected to the mortgage company for downloading transactions?
    The reason why I'm asking is that this Split transaction has to be set up in a specific way. If it isn't correct, the loan won't be calculated correctly.
    Can you please capture one or more images of the parts of your Quicken window showing the issue, sensitive information blacked out as necessary to protect your privacy but annotated to describe the situation, and attach the image(s) here?
    The Windows Snipping Tool (available with Windows 7 and up) can be used to capture a partial screen image and save it to a file.  Microsoft Paint can be used to annotate the image.
    https://support.microsoft.com/en-us/help/13776/windows-use-snipping-tool-to-capture-screenshots
    To take a screenshot in Mac please see https://support.apple.com/en-us/HT201361
    Please create image files of type PNG, JPG or GIF only.
    To attach the image here, start composing your reply in the "Type your comment" box at the bottom of this webpage. Drag and drop the image or, at the top of the text entry window you'll see a row of icons beginning with B I S
    Click the "Attach image" icon (the one that looks like a tiny landscape with mountain and sun). It will allow you to select and upload the captured image file(s) from your computer. The captured image(s) will be inserted at wherever the cursor is located in the text.