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Can not backup to an external disk

sstatz
sstatz Member ✭✭
edited October 2019 in Errors and Troubleshooting (Windows)
cannot backup to an external disk

Answers

  • Sherlock
    Sherlock SuperUser ✭✭✭✭✭
    Are you able to backup the data file to a folder on an internal device and use File Explorer to move the backup to the external drive?
  • NotACPA
    NotACPA SuperUser ✭✭✭✭✭
    @sstatz How is that external disk attached to your PC?  Does the PC see it as just another disk drive, connected via Windows? 
    OR is there something special about that disk, such as it's actually a networked drive?
    AND, what's the exact keystroke sequence that you execute to perform that backup? Because, originally, you stated "Unable to write to disk" and now you're saying "cannot backup to external disk" ... which are slightly different issues.
    Q user since DOS version 5
    Now running Quicken Windows Subscription, Home & Business
    Retired "Certified Information Systems Auditor" & Bank Audit VP
  • Ps56k2
    Ps56k2 SuperUser ✭✭✭✭✭
    yeah - always good to start with the basic questions...
    What version of Quicken - Help --> About Quicken
    Does the PC display the external drive as a drive letter .... D: E: etc
    How are you attempting to create this backup file ...
    using Quicken Backup menus or via the Windows File Copy command

    QWin Deluxe Subscription - sticking with R47.15 - Win10

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