When will Vanguard Download Problem be resolved?

Zunka72

Saw the alert posted yesterday.

https://community.quicken.com/discussion/7861637/new-10-10-19-errors-when-updating-vanguard-accounts#latest

Haven't been able to download Vanguard since yesterday. Any idea when the issue will be resolved?

NotACPA

Have you seen this: https://community.quicken.com/discussion/7861637/new-10-10-19-errors-when-updating-vanguard-accounts

Greg_the_Geek

If you would like to be notified when this issue is resolved, please 'follow' the alert here by clicking the star on the upper right of this thread.

Ps56k2

Not sure what the problem was - or what you saw... the other day -

I was able to download all my Vanguard accts with no problems....

Marv Weisberg

Past two days getting error OL-221-A.

GeoffG

This appears to be somewhat random as my three accounts are impacted, but my wife's only account is not. I was able to update last night, but this morning again received the error.

Greg_the_Geek

I've also had the OL-221-A error the last 2 days.

Marv Weisberg

I just spent an hour on a chat with a Quicken "technician" who, at the end of our chat (including uploading files, creating a new quicken file, creating new accounts....), basically threw up his hands and told me to contact Vanguard. I just LOVE Quicken support!

thecreator

Hi @""Marv Weisberg" ,

See the link in my Signature!

Marv Weisberg

I just got off the phone with Vanguard. They have been aware of the problem since they updated their web site two days ago. They admit that it is THEIR problem and they hope to have it resolved soon. Now why doesn't Quicken support know about this?????

Ps56k2

Wonder what the random differences are....

I have had no problems downloading via One Step Update - Direct Connect -
but then, I don't have any transactions pending... but the connection still works -

Zunka72

It looks like the problem is resolved. Few minutes ago I was able to download transactions from Vanguard.

Greg_the_Geek

Still not working for me. 

Marv Weisberg

I'm still having a problem too.

jehart17

I haven't been able to download Vanguard since Oct 7. Talked to Vanguard today and said to try downloading from their site. I did that but when I imported to Quicken, I got the OL-221A error.

Zunka72

OMG! Today morning I am again unable to download from Vanguard. Same OL-221A error.

rkisler

October 12 AM still no joy for me with same OL-221-A.

Denny Stetson Crawford Creighton

Still can't download from Vanguard.....OL-221A.....let's get this fixed.

brentsmith123

I also have the OL-221-A download error. Since I set up the two factor authorization last week, I thought that may be the issue, but apparently not.

TangoWiskey

Or directly download from Vanguard site

phenders4

I tried direct download from VG site, same issue!!

Marv Weisberg

Still broken as of Sunday afternoon.

Mark T

Still Broken for my 3 accounts but works for my wife's 2 accounts????

sreenivasbreddy

As of October 13 12 PM EST, I am still having the same issue and getting OL-221-A error for Vanguard accounts. I hope this issue gets resolved soon.

Malcolm McCorquodale

Add me to the list of users getting the OL-221-A error. Starting getting it last Thursday.

SCronmiller

Me too, hasn't been right since 10/8

tomrippetoe

I am running Quicken 2019, Version 22.12, Build 27.1.22.12 and I am getting Error OL-221-B when I attempt to download transactions from my account with Vanguard using Direct Connect. This happened for the first time on Friday Oct 11, 2019. I monitor my children's Vanguard accounts and have had no problems downloading transactions to their accounts.

Tammy Van Buren

I am having a similar issue. I have the same build and I am getting error
OL-221-A. This started on October 10, 2019. I have always downloaded/connected without issue and last week I started getting this error message. I have tried to reset the account. I have deactivated and reactivated direct connect and I have tried to "add" the account (which is one of the troubleshooting steps I have been given previously). None of these has corrected the issue.

I just saw in Alerts that this is being worked on,

DisplacedHoosier

Seems to have just been resolved for me...

SdScott

the download problem with Vanguard still exists at 10:28am ET on Monday, October 14, 2019

NotACPA

Have you seen this: https://community.quicken.com/discussion/7861637/new-10-10-19-errors-when-updating-vanguard-accounts

Marv Weisberg

It started working for me at 10:45 edt on 10/14.