Desktop Categories Not Syncing with Mobile App

Desktop categories do not sync with the mobile app. Anyone else have this problem or know how to fix it?

Comments

  • David ChristopherDavid Christopher Member ✭✭✭✭
    I looked at this a few days ago and decided I did not know what you mean to say. Your categories are uploaded to the Cloud everytime you sync. Only reason I can think of that some categories are not uploaded is that you use them in a different register than the registers (Accounts) you chose to have in the Cloud.  Take a screenshot of your problem and attach it here. 
  • Jeff Williams2Jeff Williams2 Member ✭✭
    Hi David,

    Thanks for the reply.

    When I compare a desktop entry from an account with a custom category, to the same entry via Quicken Online (or the mobile app), the custom category does not appear in the online interface. Instead, the category shows as a generic category provided by Quicken.

    Take a look at the snapshots comparing the desktop application and online application. Same account, same entries, same Quicken File. Tried and syncing it many times but to no avail.

    Thanks for the help!
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