Quicken Community is moving to Single Sign On! Starting 1/22/21, you'll sign in to the community with your Quicken ID. For more information: http://bit.ly/CommunitySSO

When will Quicken Canada start providing timely release notes? I.E. when an update is available.

Once again Quicken (Canada version) is asking my permission to update itself. Since there is nothing in the update request that provides any information about is new and changed, I head to https://www.quicken.com/support/20182019-release-quicken-windows-release-notes-subscription-product to check before granting permission.

Despite my numerous feedback attempts to get Quicken to provide timely release notes, I'm not at all surprised there is nothing about a new release.

So why should I. or anyone else, allow the Quicken update? Particularly when the top 3 items in https://community.quicken.com/categories/quickencommunity_all_things_canadian are reporting issues with the R22.11.

Comments

  • Hello Peculiar_Investor,

    Thank you for bringing this issue to the attention of the Community and for providing feedback regarding this particular topic. 

    I apologize for the delay in the availability of Release Notes via our Support site, however, we are working to make these more robust and readily available. 

    Please see this FAQ for more information. You may find the details outlined here useful as well. 

    I will be sure to pass your feedback along to the proper channels.

    Thank you,

    Quicken Natalie

     
  • Thank you for your reply. To provide some context, I'm a software engineer.

    If I try and make an educated guess based on the Release Notes link you have provided, the October update involves a number of changes/features that have been deployed in the US version in R20.x, R21.x and R22.x. From my perspective that makes it even more critical to provide timely Release Notes so the end user knows what to expect if they choose to accept the update.

    Here is another part of the challenge to the end user. Using your https://community.quicken.com/discussion/7862063/faq-installing-product-updates-for-quicken-for-windows link as the example, this WASN'T my user experience. Earlier this month, when I launched Quicken, it immediately asked my permission to update and there wasn't anything like Step 4 that indicated the current version and what version I was being offered as an update, nor any indication of any Release Notes.

    That's the whole point. Quicken wants my permission to update without ANY information about the update. Is a minor bugfix update (dot release) or a feature update? How does the end user make an informed decision on whether or not to accept the update?

    This isn't the first time I've posted about this on these forums and I've regularly provided feedback on the Release Notes pages indicating they haven't been helpful because they are out-of-date.
This discussion has been closed.