Crashing after update

Laurence Culver

:# continues to crash and chat can't fix, opens and then opens a window in explorer that is all white then show error and then explorer window closes. Have screenshots but don't know how to load.

UKR

Uninstall / QCLEANUI / Reinstall

Please follow this procedure, using a Windows User Account with full Administrator privileges:
http://www.quicken.com/support/using-qcleanui-uninstall-quicken
If you have previously used this procedure and have the cleanup programs already on your hard drive then please download them again to obtain the most recent version.
When done, reboot your computer and then reinstall Quicken from your CD or saved downloaded installation file or your account at quicken.com and allow it to update to the latest available patch release level.

Laurence Culver

:/ Have done this and still nothing but the same.

UKR

The many crashes may have damaged your Quicken data file. Please follow step (2) of this procedure to repair your data file.

Troubleshooting 101 - Fixing Software Installation and Data File Problems