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Need to remove a cancel payment instruction

I inadvertently put a cancel payment on an inprocess payment. It errored out but now won't go away from my pending instructions even when I select don't cancel payment. Is there a way to remove it?

Answers

  • Quicken SarahQuicken Sarah Administrator, Moderator mod
    Hello @JohnRusso1331

    Thank you for taking the time to share the details of this issue with the Community, although I apologize that you have not yet received a response.

    If you are still needing assistance with removing a pending bill payment instruction in Quicken, please review the information available here and here, and let us know if this helps to remove the payment.

    If not, does the payment appear in the register for the funding account? Or only in the Online Center?

    Please let us know, thank you.

    Sarah
  • JohnRusso1331JohnRusso1331 Member
    edited October 2019
    I canceled a paid online transaction. Of course it won't [cancel] which is expected. But the cancel instructions won't respond to the "Don't cancel payment" button. The transaction just stays in the update list.
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