Can anyone fix the [OL-221-A] and [OL-221-B] error when downloading from Sam's club MC?

I have had a problem with my Sam's Club MC (Syncb) For over a year, I have not been able to download my transactions from the Sam's Club MC online account. I get the above error? This is very frustrating. I have done many troubleshooting tasks, including creating a NEW file and just downloading those transactions and still get the same error. My version is: 2019 R22.17 Build I am asking this because I see the another alert has come up regarding this type of error with another institution. Help!
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