Quicken has stopped working - Check online for solution?

brian7815

For some time now, I have been receiving the 'Quicken has stopped working - Check online for solution?' notification from Windows, when I close Quicken. It happens roughly every fourth or fifth time I use Quicken. I have installed several updates since this started, hoping it will have been fixed, but not yet. When it first started happening, it shut down a couple of times at the end of 'One Step Update' but that went away with the first update. Now it is just when I close the product.

I am using Premier R23.14 on Windows 7.

Sherlock

If you haven't already, you may want to review: https://www.quicken.com/support/advanced-data-file-troubleshooting-correct-problems-quicken-windows

brian7815

I can't run validate. A few years back Quicken had problems dealing with a reverse split on one of my stocks. And since then validate hangs when it gets to it, whether I select 'Rebuild Lots' or not. The log file shows no file issues in the file up to that point.

Thanks for the attempt.

Sherlock

brian7815 said:

I can't run validate. A few years back Quicken had problems dealing with a reverse split on one of my stocks. And since then validate hangs when it gets to it, whether I select 'Rebuild Lots' or not. The log file shows no file issues in the file up to that point.

Thanks for the attempt.

If you haven't already, I suggest you replace the problematic reverse split transaction.

brian7815

I have tried 4 separate times, twice when it first happened ~6 years ago. And then 2 more times since then, the last being about a year ago. It shows back up when I run one-step update. It would cause O.S.U. to hang when it got to 'quotes & investment'. I had to de-select that stock from update to be able to run O.S.U..

I was finally able to close out that position about a week ago, so maybe I'll be able to get rid of it in the file soon.

Ps56k2

what stock - on the reverse split -

brian7815

MIKP - It was suspended shortly after the split and is a 'grey stock' now.