I cannot access my mobile Quicken App - with it set to French Canadian..

Cocojacques

It always appear (sign in ) this issue appen on a last Quicken update application .....

UKR

Quick question: Is your smartphone set to a language other than US English?

Quicken_Tyka

Hello Cocojacques,

Thank you for taking the time to visit the Community to post your issue, although I am sorry to hear that you continue to experience trouble with the mobile app.

At this time Quicken only supports English Language system settings.

https://www.quicken.com/support/quicken-us-and-canada-products

Thank you,
-Quicken Tyka

UKR

Quick question: Is your smartphone set to a language other than US English?

Cocojacques

> @UKR said:
> Quick question: Is your smartphone set to a language other than US English?

yes, It set to french Canadian..............like allways...........

UKR

I'm guessing, but this may be the problem ...

please set your phone to US English and see if that solves the issue.

There's a function within the Quicken app on your phone where you can report a problem. Let the programmers know about this issue.

Cocojacques

> @UKR said:
> I'm guessing, but this may be the problem ...
> please set your phone to US English and see if that solves the issue.There's a function within the Quicken app on your phone where you can report a problem. Let the programmers know about this issue.

TY for your help, I will try to get contact with Quicken because it's impossible to log in on my cell...........

Cocojacques

Hi, UKR
I chat with a agent, and it seem that last update for mobile for Android when down, he said there are working on .....
JV.

Cocojacques

what is wrong with quicken mobile, never fix the issues.........

Quicken_Tyka

Hello Cocojacques,

Thank you for taking the time to visit the Community to post your issue, although I am sorry to hear that you continue to experience trouble with the mobile app.

At this time Quicken only supports English Language system settings.

https://www.quicken.com/support/quicken-us-and-canada-products

Thank you,
-Quicken Tyka

Cocojacques

since the last update on mobile, cannot open quicken on cell phone, also it dont show code error, it just show sign-in, but it show log-out after 2 times ??