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I cannot access my mobile Quicken App - with it set to French Canadian..

Cocojacques
Member ✭✭

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Best Answers
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Quick question: Is your smartphone set to a language other than US English?
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Hello Cocojacques,Thank you for taking the time to visit the Community to post your issue, although I am sorry to hear that you continue to experience trouble with the mobile app.
At this time Quicken only supports English Language system settings.
https://www.quicken.com/support/quicken-us-and-canada-products
Thank you,
-Quicken Tyka~~~***~~~5
Answers
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Quick question: Is your smartphone set to a language other than US English?
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> @UKR said:
> Quick question: Is your smartphone set to a language other than US English?
yes, It set to french Canadian..............like allways...........0 -
I'm guessing, but this may be the problem ...please set your phone to US English and see if that solves the issue.There's a function within the Quicken app on your phone where you can report a problem. Let the programmers know about this issue.0
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> @UKR said:
> I'm guessing, but this may be the problem ...
> please set your phone to US English and see if that solves the issue.There's a function within the Quicken app on your phone where you can report a problem. Let the programmers know about this issue.
TY for your help, I will try to get contact with Quicken because it's impossible to log in on my cell...........0 -
Hi, UKR
I chat with a agent, and it seem that last update for mobile for Android when down, he said there are working on .....
JV.0 -
what is wrong with quicken mobile, never fix the issues.........0
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Hello Cocojacques,Thank you for taking the time to visit the Community to post your issue, although I am sorry to hear that you continue to experience trouble with the mobile app.
At this time Quicken only supports English Language system settings.
https://www.quicken.com/support/quicken-us-and-canada-products
Thank you,
-Quicken Tyka~~~***~~~5 -
since the last update on mobile, cannot open quicken on cell phone, also it dont show code error, it just show sign-in, but it show log-out after 2 times ??0
This discussion has been closed.