ONGOING 11/30/19: 11/16/19: 11/10/19 Bank Of America returns multiple errors

Quicken_NatalieQuicken_Natalie Moderator mod
edited November 30 in Alerts
We are receiving reports that some Quicken for Windows and Quicken for Mac Users are receiving a CC-501 (QWin) or Error 101 (QMac) when attempting to add or update accounts with Bank Of America. 

This is a known issue and we are working to get it resolved as quickly as possible. There is no ETA as of yet. 

If you would like to be automatically notified of any updates regarding this issue, please "bookmark" this Alert by clicking the yellow star in the upper right corner.

Thank you!

Alert ID: 7148160
-Quicken Natalie 
 

Comments

  • Quicken_NatalieQuicken_Natalie Moderator mod
    edited November 16
    ONGOING 11/16/19

    This Alert is still listed as ongoing and has been updated to include other errors that Users may receive when attempting to add or update accounts with Bank of America in Quicken. 

    These errors may include, but are not limited to, OL-362, OL-297, OL-301, CC-503, and CC-506.

    We appreciate everyone's patience as this is being worked on!
    -Quicken Natalie 
     
  • Quicken SarahQuicken Sarah Administrator, Moderator ✭✭✭✭
    ONGOING 11/22/19

    This Alert is still listed as ongoing although most of the reported errors are now resolved. 

    Some Users may still receive a OL-362 error when attempting to add/update accounts with Bank of America in Quicken.  

    We are continuing to work with our service providers to resolve the remaining errors and appreciate your patience while work is in progress.

    Thank you!
  • Quicken_NatalieQuicken_Natalie Moderator mod
    edited November 30
    ONGOING 11/30/19

    This Alert is still listed as ongoing and there is no ETA on when it will be resolved, at this time. 

    We appreciate everyone's patience! 
    -Quicken Natalie 
     
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