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RESOLVED 2/18/20: 11/11/19 Wells Fargo returns CC-503/103, CC-502/102 and CC-592/192 errors

Quicken_NatalieQuicken_Natalie Moderator mod
Some Quicken for Windows and Quicken for Mac Users may receive a CC-503 (QWin)/Error 103 (QMac), CC-502 (QWin)/Error 102 (QMac) or a CC-592 (QWin)/Error 192 (QMac) when attempting to add or update Wells Fargo Bank accounts in Quicken when using Express Web Connect (QWin) or Quicken Connect (QMac) as the connection method. 

This is a known issue and is due to Wells Fargo working on security features/issues on their end. As a result, they may temporarily prevent online access to help safeguard their customer's account(s). 

Our service providers are currently working with Wells Fargo Bank on a resolution, however, no ETA has been provided at this time. 

If you would like to be automatically notified of any updates regarding this issue, please "bookmark" this Alert by clicking the yellow star in the upper right corner.

Thank you!

Alert ID: 7133793

 

Comments

  • Quicken SarahQuicken Sarah Administrator, Moderator mod
    ONGOING 11/22/19

    This Alert is still listed as ongoing although most of the reported errors are now resolved. 

    Some Users may still receive a OL-292 error when attempting to add/update accounts with Bank of America in Quicken.  

    We are continuing to work with our service providers to resolve the remaining errors and appreciate your patience while work is in progress.

    Thank you!

  • ONGOING 11/30/19

    This Alert is still listed as ongoing and there is no ETA on when it will be resolved, at this time. 

    Thank you for your patience!

     
  • ONGOING 12/15/19

    This Alert is still listed as ongoing and there is currently no ETA on a resolution. 

    We are continuing to work with our service providers to resolve the remaining errors and appreciate everyone's patience while work is in progress.

    Thanks!

     
  • ONGOING 12/30/19

    This Alert is still listed as ongoing.

    There is currently no ETA on a resolution. 

    Thank you! 

     
  • Quicken_NatalieQuicken_Natalie Moderator mod
    ONGOING 1/15/20

    This Alert is still listed as ongoing.

    There is currently no ETA on a resolution. 

    Thank you! 

     
  • RESOLVED 2/18/20

    Some Users may continue to receive an error when attempting to add or update their Wells Fargo accounts in Quicken, however, this Alert has been marked as resolved, as the number of errors being returned has decreased significantly.

    Thank you! 

     
This discussion has been closed.