Mobile app won't connect with Schwab

This has been ongoing for over a year. The mobile app steadfastly refuses to connect to Schwab. The username and password are correct—definitively! Both the Mac and Windows desktop versions connect without issue using the same credentials. Why is this such an issue with the mobile app?
Anyone????

Answers

  • Quicken_TykaQuicken_Tyka Moderator ✭✭✭✭
    edited November 18
    Hello J D Thomas,

    Thank you for taking the time to visit the Community to post your issue, although I apologize that you haven't received a response.

    If you haven't already, please take a moment to review the steps and troubleshooting available here.

    If the trouble persists after completing these steps would recommend submitting feedback to the Mobile Development team.

    This can be found from the Menu in the app and by select "Feedback."

    Alternatively, the Mobile Development team may also be emailed at-

    [email protected]

    Thank you,
    -Quicken Tyka
    -Quicken Tyka
  • J D ThomasJ D Thomas Member ✭✭
    The link you provided above really only addresses issues with Windows or Mac applications. My problem is exclusively with the mobile app. I have both Mac and Windows versions of Quicken, and they sync just fine. My issue is ONLY with the mobile app and one account: Schwab, as I explained in my original message.
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