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Cannot see Vanguard 401k

Hi,

Quicken for Mac 2019 Premier subscription.

When I connect Quicken to Vanguard, I get 6 accounts, but none of them are my 401k.

Support and searches of this forum seem to blame Vanguard, but Mint has no problem accessing my Vanguard 401k. If Mint can do it, why can't Quicken?

Thank you,
Tim

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