HSN Credit charge Card with synchrony [won't] let me set up in quicken need help??

jcgrant

[won't] take user ID and password

UKR

Assuming that Synchrony actually does plan to support Quicken Express Web Connect downloads ...

Have you tried this yet (if your bank recently changed their website or password requirements)?

How to refresh financial institution information (Branding)

Please read and follow instructions here:
https://www.quicken.com/support/server-issue-troubleshooting

If that doesn't resolve the issue:

• It is the bank's contractual obligation to notify their Account Manager at Intuit Inc. of any changes to their websites and download functions in a timely manner before the change is implemented.
• The bank also needs to notify their customers of this change and any actions that might be required by the customer to regain access.
• If they didn't do that, complain to your bank's upper level management.
• Also contact Quicken Support via Chat or Phone at https://www.quicken.com/support#contact-support  and report this Online Banking issue, so that Intuit Inc. can be notified of the issue.  Ultimately, however, the bank must work together with Intuit on solving this update issue.

Please let us know if you were able to get this issue resolved (or not).

jr7107

Sychrony might offer only QFX files to download if your user ID and pass don't work. Look around in the Account section and see if that dropdown exists.

Greg Brown

Quicken needs to change the website to hsn.syf.com, just like they did for online bills. This has been an issue since HSN transitioned from comenity to synchrony in August...

UKR

Assuming that Synchrony actually does plan to support Quicken Express Web Connect downloads ...

Have you tried this yet (if your bank recently changed their website or password requirements)?

How to refresh financial institution information (Branding)

Please read and follow instructions here:
https://www.quicken.com/support/server-issue-troubleshooting

If that doesn't resolve the issue:

• It is the bank's contractual obligation to notify their Account Manager at Intuit Inc. of any changes to their websites and download functions in a timely manner before the change is implemented.
• The bank also needs to notify their customers of this change and any actions that might be required by the customer to regain access.
• If they didn't do that, complain to your bank's upper level management.
• Also contact Quicken Support via Chat or Phone at https://www.quicken.com/support#contact-support  and report this Online Banking issue, so that Intuit Inc. can be notified of the issue.  Ultimately, however, the bank must work together with Intuit on solving this update issue.

Please let us know if you were able to get this issue resolved (or not).