When I go to MyAccount at quicken.com, I get a blank screen with my name at the top.

Help! There is no way to get help here with access problems. I don't need help with Quicken.

Comments

  • Jim ConzelmanJim Conzelman Member ✭✭
    I find under "Benefits" that membership includes a phone number for support. How do I find it in My-Accounts if I can't get there? This is a good example of a Catch22". I have been using Quicken since 1992.
  • jacobsjacobs SuperUser ✭✭✭✭✭
    edited December 3
    You don't need to log in to contact Quicken Support. Just visit https://quicken.com/contact-support and you'll see the number (and wait time) for phone support.

    Note that phone support is only available 12 hours day during weekdays. Chat support is available 24x7 7 days a week. 
    QMac 2007 & QMac Subscription • Quicken user since 1993
  • Lewis-HLewis-H Member
    Go to Edit > Preferences > Quicken ID, Sync & Alerts. If you are unable to see your Edit > Preferences menu, continue to the next section.
    Click Sign in as a different user.
    Type "yes" to confirm and click Sign Out.
    After you sign out, sign back in with the same Quicken ID.
    Hope this helps!
    Regards,
    Lewis
  • UKRUKR SuperUser ✭✭✭✭✭
    To start Chat or see the support phone number, your browser must allow popup windows from https://www.quicken.com
    If you have a current subscription to Premier or higher, the My Accounts page will show you a special phone number you can call, other than the regular phone number shown on the quicken.com support page.

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