TCF Bank getting error CC601.

The CC601 error started with the last update. Why? What is the nature of the CC601 error. Quicken says it can't find any non zero accounts. I've made no changes to my TCF accounts, and this wasn't a problem before the most recent update.

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Answers

  • UKRUKR SuperUser ✭✭✭✭✭
  • MoorhatchMoorhatch Member
    Instructions followed. Downloaded bank transactions via web connect so account is, obviously, active. Continue to get error ode CC601 when I try to update from Quicken.
  • MoorhatchMoorhatch Member
    Is Quicken support monitoring issues raised in this community or do they need to be reported to Quicken directly?
  • MoorhatchMoorhatch Member
    So, where do I go with problems not being solved by this group: e.g. Error CC601 received when TCF accounts are active and downloadable via web connect?
  • RickORickO SuperUser ✭✭✭✭✭
    To contact Quicken Support, click the Help button at the top of this page, then scroll down to "Contact Support" in the blue banner. You can also report problems by clicking "Report a Problem" in the Help menu right in Quicken, but you will not get a reply by this method.

    BTW, Quicken has not been owned by Intuit for a couple years now.
    Quicken Mac Subscription; Quicken Mac user since the early 90s
  • UKRUKR SuperUser ✭✭✭✭✭

    If you haven't done so already, I'd say it's time to call Quicken Support on the phone and request help.  Let them do a screen share session with you to review a download log file on your computer, to determine the nature of the problem and to figure out how to fix it.

    Quicken Support:

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