Quicken opens my data file and then quickly jumps to a blank screen.

System

This discussion was created from comments split from: Quicken Canada 2018 - Blank Screen after Login.

GayP

I cannot exit Quicken to restart it since I can’t put in a password

GayP

Quicken needs password but no where to enter it

UKR

Please try this:
Terminate Quicken using the Windows Task Manager.
Restart Quicken.
Do not start any One Step Update or investments update action.
Go to Edit / Preferences / Quicken ID
Sign out and then "sign in as different user" using your current Quicken ID and password

 

What version, edition level and release of Quicken are you using? 
Click Help / About Quicken (Mac: Quicken / About Quicken) to get this information.
 

GayP

I tried to restart Quicken but without entering a password I was not able to follow your instruction to go to Edit/preferences/quicken I’d. I believe I am using Quicken 2017

System

This discussion was created from comments split from: Enter Quicken ID Password screen displays a blank screen???.

dandecopeland

I am getting the same issue. The "Enter Quicken ID Password" pop up appears when starting Quicken and there is no place to enter the information. Closing the window results in the Quicken window not responding and having to use Task Manager to end it.

FrostyT

I did the preferences and signed out. Now when I start Quicken it loads my data and then immediately goes to a blank screem

UKR

FrostyT said:

I did the preferences and signed out. Now when I start Quicken it loads my data and then immediately goes to a blank screem

Please follow these instructions:
https://www.quicken.com/support/blankwhite-registration-screen

FrostyT

Using Q 2018 R23.17 on Windows 10. Quicken opens my data file and then quickly jumps to a blank screen.