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mouse doesn't work in account details

I just upgraded my old Quicken to Quicken Deluxe. My mouse works correctly except when I move into an accounts detail area to add/edit categories, tags, memo's, etc. It stops moving or moves very slowly, it may jump, etc. If I hit the escape key it will work correctly for about 4 seconds and then stops again.
Anybody have a suggestion to fix this ?

Answers

  • Rocket J Squirrel
    Rocket J Squirrel SuperUser, Windows Beta ✭✭✭✭✭
    edited December 2019
    "Account details" has a specific meaning in Quicken, which is the dialog that shows the properties of an account, as shown below. Is this what you mean, or are you actually referring to the account register, the window that shows the transactions?

    I don't have a clue about your mouse in either case, but we ought to narrow down what we're talking about.
    Quicken user since version 2 for DOS, now using QWin Premier Subscription on Win10 Pro.
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