Error message when transfering between saving goal account and bank account

I am getting a new error message when attempting to transfer from a savings goal account to a bank account. The message is "There is not enough money in the account for the transaction. Please change the amount so that it does not result in a negative account balance." The problem is that the account balance indicates that there is money in the account to transfer. I tried several times with amounts less than the balance and I still get the error. This is a new error because I regualrly do this each month. Please advise. NB. I am running version R23.17 of Quicken.

Comments

  • Quicken_Tyka
    Quicken_Tyka Alumni ✭✭✭✭
    Hello David,

    Thank you for taking the time to visit the Community to post your issue, although I apologize that you haven't received a response.

    If you are still needing assistance with this error message and haven't done so already, please take a moment to review the steps available here.

    Please let us know if this works to correct the error.

    Thank you,
    -Quicken Tyka

    ~~~***~~~
  • ncarmon
    ncarmon Member
    I have this issue. I followed your instructions (link). I called support. Nobody could fix it. Ideas?
  • Quicken Anja
    Quicken Anja Moderator mod
    Hello @ncarmon,

    Thank you for taking the time to visit the Community, however, since this is an older post that was originally created back in December of 2019, it is less likely to receive an answer now.

    I would suggest creating a new post for better visibility and to potentially receive responses from other users who may currently be experiencing the same problem. Doing so will also assist us with better tracking ability in the event that this issue may result in an escalation being required.

    Please be sure to include a description of the issue, any error messages (if applicable) as well as the version of Quicken you have currently running (Help > About Quicken). The more information you are able to provide will help the Community to better understand and assist.

    Thank you!
    -Quicken Anja
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