One Step Update

I’m trying to run the One Step Update, but I keep getting g a message that says it is (Not Reaponding). What causes this? I’ve verified that I’m connected to the internet.
When I opened Quicken today my account balances are all messed up. Everything was fine on 11/12, when I last used Quicken.
Where should I start? I’m afraid that if I restore the info on my 11/12 backup I’ll make things worse. Thank you for any help you can provide.


  • Typo-Responding
  • NotACPA
    NotACPA SuperUser, Windows Beta Beta
    What's the ENTIRE message?  Exact quote please.
    Also, what Q product are you running?  What BUILD of Q?  Do HELP, About Quicken for this info.
    And restoring your 11/12 backup will overwrite everything that you've done in Q SINCE that point ... but it COULD be preferable to other actions.  Just don't do it yet.
    Q user since DOS version 5
    Now running Quicken Windows Subscription, Home & Business
    Retired "Certified Information Systems Auditor" & Bank Audit VP
This discussion has been closed.