when attempting to send invoice by email, a message appears saying no file association

recently installed windows 10, now I am unable to send invoices. error message states there is no file association for email.
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  • Greg_the_Geek
    Greg_the_Geek SuperUser, Windows Beta ✭✭✭✭✭
    What version of Quicken are you using?
    Quicken Subscription HBRP - Windows 10
  • Quicken 2016
  • windows 10, download recently
  • Greg_the_Geek
    Greg_the_Geek SuperUser, Windows Beta ✭✭✭✭✭
    What is your default email program?
    Quicken Subscription HBRP - Windows 10
  • Mozzila Gmail
  • Looks as though I am stuck unless I switch to Outlook. Thank You.
  • Greg_the_Geek
    Greg_the_Geek SuperUser, Windows Beta ✭✭✭✭✭
    Have you tried making the Windows 10 mail app the default email app?
    Quicken Subscription HBRP - Windows 10
  • UKR
    UKR SuperUser ✭✭✭✭✭
    You're using the now unsupported Quicken version 2016. It requires a mail program running on your PC which is a 32-bit program, Outlook or any other 32-bit email program. I don't know if the Windows Mail program available under Windows 10 comes in a 32-bit version. A mail program running in 64-bit mode will not work.
    The current Quicken Subscription (aka Q 2020) does not require a PC-based mail program any longer. The programmers changed the process. Emails are now sent via an Internet-based third party email service.

  • I set up a new email account in Outlook, now I am able to send invoices, Thank You!!
  • UKR
    UKR SuperUser ✭✭✭✭✭
    Thanks for reporting back. Glad to hear that you're up and running again.
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