Blank Securities Drop Down List in US$ Account - Quicken Deluxe 2019 - R22.15 - 126.96.36.199 - Canada
Upon opening Quicken yesterday and receiving a system patch, I am now having trouble with my one US$ Investment account. When attempting to enter any kind of transaction where you use the drop down to select a security, the security list is now a blank white screen. Yet if you click on the Holdings button, you can see all the securities owned in the account. Spent an hour and a half last night with support trying numerous fixes, all of which did not help. I have been using this US$ currency Investment account since 2004, across numerous editions of Quicken including this one. After 90 plus minutes with the support person, he said that I will have to manually enter the transaction security name, which did not work either with him witnessing the error message that says, you can't enter a security that is already in your file. There is some sort of disconnect between my list of securities and this account register. I have tried the file repair utility, restoring previous file backups and as well, set up a new account and tried to move the transactions into the new account, all of which have not helped. I asked the support person if I could go back to the previous version of the executable i.e. back out of the latest patch, but that was a definite no on his part.
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