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Web Connect data import from Interactive Brokers not working.

Why am I getting message [CC-885] “Quicken is unable to update this account because Web Connect support for your financial institution has been either temporarily, or permanently discontinued. “ for Web Connect data from Interactive Brokers?

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Answers

  • NotACPANotACPA SuperUser, Windows Beta Beta
    What Q product are you running?  What BUILD of Q?  Do HELP, About Quicken for this info.
    Q user since DOS version 5
    Now running Quicken Windows Subscription,  Home & Business
    Retired "Certified Information Systems Auditor" & Bank Audit VP
  • Mark447Mark447 Member ✭✭
    Quicken Premier 2020. Version 15.13.3
  • NotACPANotACPA SuperUser, Windows Beta Beta
    Your stated product year and your stated BUILD are in conflict. BOTH cannot possibly be true.
    Please try again.
    Q user since DOS version 5
    Now running Quicken Windows Subscription,  Home & Business
    Retired "Certified Information Systems Auditor" & Bank Audit VP
  • Mark447Mark447 Member ✭✭
    5 not 15
  • Mark447Mark447 Member ✭✭
    Version 5.13.3 (Build 513.30586.100) Mac OS 10.15.2
  • NotACPANotACPA SuperUser, Windows Beta Beta
    Mark447 said:
    Version 5.13.3 (Build 513.30586.100) Mac OS 10.15.2

    BUT, you chose a Windows topic area when you started this thread.  I'll get a Moderator to move it.
    Q user since DOS version 5
    Now running Quicken Windows Subscription,  Home & Business
    Retired "Certified Information Systems Auditor" & Bank Audit VP
  • Mark447Mark447 Member ✭✭
    Thank you
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