Validate keeps saying it fixed a damaged scheduled reminder, but doesn't.
kcepull
Member ✭
Q2017Deluxe (Windows).
For quite a while (a few years), Quicken has stopped automatically entering scheduled reminder transactions that are marked to auto-enter 'x' days in advance. I've tried all the recommended steps (Copy, Validate, Super-Validate) many times. Each time I validate/super-validate, it says "Quicken found a damaged scheduled reminder and removed it." However, running validate/super-validate again produces the same message, leading me to believe that it actually DIDN'T remove it. (It also repeatedly says that it corrected 3 investment transactions that were incorrectly categorized. Apparently, it isn't actually correcting those, either.)
In addition, when I bring up the Bill and Income Reminders list, there are two at the top of the list that I can't delete. When I try, one of them just pops up with "Could not delete item", and the other simply has the Delete option grayed out!
Obviously, something is hosed up with my scheduled transaction list. I'd be OK with deleting them all and recreating them, IF I could (and if it would work, which it doesn't - I've tried).
Reverting back to a backup copy from before the problem occurred isn't an option, mostly as I'd then have to re-enter years of transactions!
How can I actually FIX this problem? Validate/Super-validate don't actually appear to be doing anything, and I can't delete the corrupt records. This problem has persisted over multiple versions of Quicken, too. I don't feel comfortable switching over to the subscription model and paying Quicken every year, if they can't/won't fix bugs that have persisted for years!
For quite a while (a few years), Quicken has stopped automatically entering scheduled reminder transactions that are marked to auto-enter 'x' days in advance. I've tried all the recommended steps (Copy, Validate, Super-Validate) many times. Each time I validate/super-validate, it says "Quicken found a damaged scheduled reminder and removed it." However, running validate/super-validate again produces the same message, leading me to believe that it actually DIDN'T remove it. (It also repeatedly says that it corrected 3 investment transactions that were incorrectly categorized. Apparently, it isn't actually correcting those, either.)
In addition, when I bring up the Bill and Income Reminders list, there are two at the top of the list that I can't delete. When I try, one of them just pops up with "Could not delete item", and the other simply has the Delete option grayed out!
Obviously, something is hosed up with my scheduled transaction list. I'd be OK with deleting them all and recreating them, IF I could (and if it would work, which it doesn't - I've tried).
Reverting back to a backup copy from before the problem occurred isn't an option, mostly as I'd then have to re-enter years of transactions!
How can I actually FIX this problem? Validate/Super-validate don't actually appear to be doing anything, and I can't delete the corrupt records. This problem has persisted over multiple versions of Quicken, too. I don't feel comfortable switching over to the subscription model and paying Quicken every year, if they can't/won't fix bugs that have persisted for years!
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Best Answer
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kcepull said:I don't feel comfortable switching over to the subscription model and paying Quicken every year, if they can't/won't fix bugs that have persisted for years!The bug that caused your data corruption years ago may have been fixed years ago. Who knows? The real problem is that your corruption appears irreparable and no new "fix" is going to remedy it.If you create a new auto-entered reminder, does it work? If so, with any luck you can change your broken reminders to a frequency of "only once" to a date in the past, ignore them, and continue on with the new reminders.If new auto-reminders don't work, your only remedy is likely to be starting a new data file due to the depth of the corruption in your current file. Don't shoot the messenger.
Quicken user since version 2 for DOS, now using QWin Premier Subscription on Win10 Pro.5
Answers
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kcepull said:I don't feel comfortable switching over to the subscription model and paying Quicken every year, if they can't/won't fix bugs that have persisted for years!The bug that caused your data corruption years ago may have been fixed years ago. Who knows? The real problem is that your corruption appears irreparable and no new "fix" is going to remedy it.If you create a new auto-entered reminder, does it work? If so, with any luck you can change your broken reminders to a frequency of "only once" to a date in the past, ignore them, and continue on with the new reminders.If new auto-reminders don't work, your only remedy is likely to be starting a new data file due to the depth of the corruption in your current file. Don't shoot the messenger.
Quicken user since version 2 for DOS, now using QWin Premier Subscription on Win10 Pro.5