Holdings Display shows a cash balance, but the account has 0 cash balance. Adj. results in -cash

The holdings display shows a cash balance, but there is no cash in the account as all the funds are invested. Trying to adjust the cash balance results in a negative cash balance is holdings display. How do I get the holdings display to show a zero cash balance?

Answers

  • Quicken_Tyka
    Quicken_Tyka Alumni ✭✭✭✭
    Thank you for taking the time to visit the Community although, I apologize that you haven't received a response.

    To be able to get an answer we'll need a bit more information to be able to assist.

    Are you able to see where the cash amount is coming from in the transactions in the investment account?

    It may also be helpful to provide a screenshot of the problem using the Windows Snipping Tool.

    The more information you can provide regarding this issue will help the Community to better understand and assist.

    Thank you,
    -Quicken Tyka
    ~~~***~~~
  • castei12
    castei12 Member
    The Cash balance in the Account Overview is 0 (zero) since all funds are invested in mutual funds, which it the correct cash balance. However, when I click on the Holdings tab for the account to see the mutual funds and their shares, price, market, value, cost basis, gain/loss, etc. that display shows a cash balance amount.

    When I click on Adjust the cash balance in Account Overview to zero, it will eliminate the cash balance in Holdings, but it now shows a negative cash balance in the Account Overview which was the same amount previously in the Holdings cash balance, but it is now a negative number.
  • annegates
    annegates Member
    I'm having this same issue. Cash account shows zero but mysteriously holdings is showing a negative value. Is there any help for a resolution on this?
  • Quicken Anja
    Quicken Anja Moderator mod
    Hello @annegates,

    Thank you for taking the time to visit the Community, however, since this is an older post that was originally created back in December 2019, it is less likely to receive an answer now.

    I would suggest creating a new post for better visibility and to potentially receive responses from other users who may be experiencing the same problem. Doing so will also assist us with better tracking ability in the event that this issue may result in an escalation being required.

    Please be sure to include a description of the issue as well as the version of Quicken you have currently running (Help > About Quicken). The more information you are able to provide will help the Community to better understand and assist.

    Thank you!
    -Quicken Anja
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