citizens bank web connect issue on LOC

I have an unsecured line of credit/personal loan with Citizensbank and the web connect finds the account, connects but doesn't download any transactions. The balance is slightly off (about $30 and change). Any ideas on how to fix?

Answers

  • Hello sjz1983,

    Thank you for providing the details of this issue to the Community, although I apologize for any frustration you may be experiencing.

    We will need a bit more information to be able to assist you further. Please take a moment to review the information available here and post back to let us know what version/release of Quicken you're using.

    Additionally, do you receive any error messages? 

    The more information you can provide regarding this issue will help the Community to better understand and assist.

    Thank you,

    Quicken Natalie 

     
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