2FA issues with Navy Federal Credit Unit

In the Mobile app it will ask you to pick a method for a verification code. It will then send you the code to your device. A window will pop up for Verification but no place to input the code. All Navy Federal accounts continue to need and update fix. The Quicken desktop also is not consistent some time asking before auto update will complete. I have reset the cloud account and the mobile account seems to work when opening a few times then starts requiring verification of account with no window to input security code. Help!
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