Is anyone else having a problem with reconciling credit card accounts?

c.tremaglio
c.tremaglio Member ✭✭
in Errors and Troubleshooting (Windows)
When I get a statement and go to reconcile I get a message that saying there are no uncleared items. How can that be when I haven't reconciled yet? It is very annoying. I have to go and unreconcile all the items in order to reconcile to the statement.

Comments

  • Sherlock
    Sherlock SuperUser ✭✭✭✭✭
    It sounds like you may have inadvertently enabled auto-reconcile.  If you haven't already, you may want to review: https://www.quicken.com/support/reconciling-account-quicken-windows
  • c.tremaglio
    c.tremaglio Member ✭✭
    I checked everything it said on the page the link directed me to. In no case is the auto-reconcile box checked.
  • Sherlock
    Sherlock SuperUser ✭✭✭✭✭
    Please provide the year and version of Quicken being used: select Help > About Quicken
    Please provide the full name of the financial institution and the connection method being used: open the register, press Ctrl + Shift + E and select the Online Services tab

  • c.tremaglio
    c.tremaglio Member ✭✭
    Year: 2020
    Version: R23.18
    Build: 27.1.23.18

    Discover Card Account Center

    USAA Federal Savings Bank
  • c.tremaglio
    c.tremaglio Member ✭✭
    I just went on this morning and the items in one of my credit card accounts were all reconciled. I just don't understand how this happens.

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