All Quicken sounds were scrubbed off during the last update

thirteen

Quicken Home, Business & Rental Property 2020
Version R23.18
Build 27.1.23.18

Both my PC and laptop downloaded and installed the most recent version of QW today. All QW sounds were scrubbed off the PC while they remain on the laptop. Yes, there is still a check mark in Preferences> Setup > Turn on Quicken sounds on both computers. Thoughts other than reassigning all the sounds in Windows Sound settings?

Quicken_Tyka

Hello @thirteen

Thank you for taking the time to visit the Community to post your issue, although I apologize that you haven't received a response.

If you haven't done so, please take a moment to review the steps and information available here.

Please let us know if these steps work to correct the issue.

Thank you,
-Quicken Tyka

LS

Anyone know how to turn on sound?... thanks

UKR

Please read and follow instructions here:
https://www.quicken.com/support/sound-issues-quicken

Quicken_Tyka

Hello @thirteen

Thank you for taking the time to visit the Community to post your issue, although I apologize that you haven't received a response.

If you haven't done so, please take a moment to review the steps and information available here.

Please let us know if these steps work to correct the issue.

Thank you,
-Quicken Tyka

Craige_Murray

Quicken_Tyka, what your suggesting doesn't fix the problem. My sounds still don't work. Thanks Craige (quicken user since 1994)

Quicken_Tyka

Hello @Craige_Murray

Thank you for taking the time to visit the Community to post your issue, although I apologize that trouble with Quicken sounds continues to persist.

If you haven't done so already, please take a moment to review the steps and information available HERE and HERE.

I hope this helps!

-Quicken Tyka