Cannot turn off email notifications for account activity

Hello -

Anyone know how to turn off the email notification for account activity associated with a select payee? The checkbox on my screen is grayed out, so I cannot UNCHECK the notification option. See screen shot.

Thanks
Aron

Comments

  • UKRUKR SuperUser ✭✭✭✭✭
    Just for the record:
    What version and release of Quicken do you use? US or Canadian version? Click Help / About Quicken to get that information.
  • ashalitashalit Member
    US, 2020, V R23.18, Build 27.1.23.18
  • Quicken SarahQuicken Sarah Administrator, Moderator mod
    Hello @ashalit

    Thank you for providing that additional information, although I apologize that you have not yet received a follow-up response.

    May I ask, are you attempting to change the email notification preferences from within Quicken?

    If so, what steps are you taking to access the notification option window?

    Or are you logged into your Quicken Loans account (website) and attempting to update the email preferences there?

    Please let us know, thank you.

    Sarah
  • ashalitashalit Member
    Hi Sarah

    I am attempting to make change in Quicken Bill Pay. I select Payee, and attempt to edit.

    Aron
  • Quicken_TykaQuicken_Tyka Moderator mod
    Hello ashalit,

    Thank you for the response and for providing more details.

    If you are needing assistance with making a change at http://quickenbillpay.com/.

    I would contact Quicken Bill Pay directly for assistance- (877) 486-8844.

    Thank you,
    -Quicken Tyka
    -Quicken Tyka
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