New Data File

Jax Bak

After paying for Premium Tech Support, i've been on hold 45 mins. Maybe one of you can help.
The file I am using is a 10 year old data file and thought to keep payor/payees. How do I create a new 10 year old transactions file?

Jax Bak

Also, since I'm not getting any call answered, do you know the best time to call to get a live person??? Thanks

Ps56k2

just to clarify -

What version of Quicken do you have ..... Help --> About Quicken

You say you have a 10 year old file.... guessing you mean a Quicken file -
It should actually be several Quicken files, unless it is a "backup" -

So... what do you actually have - and any idea what version of Quicken was used ?

Lastly - are you sure you are talking about "Quicken" and not "QuickBOOKS" ?