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transactions entered in Quicken Mobile not syncing with desktop (subscription) Quicken

My Quicken desktop subscription (R23.20) is not syncing with entered transactions in Quicken Mobile (android 5.17.0).

I'm entering transactions on the mobile app, then perform a One step update and they do not sync to my checking account.

One step update appears to act normally, iow it does not hang up, it behaves as expected.

If I go to "Mobile and Web" on desktop and click "Sync Now", I get a "Syncing Quicken and Quicken Cloud" box/spinner and black screen and it just hangs until I press "ESC" on my computer to kill Quicken.

Also, if I go to "Mobile and Web" on desktop and look under Quicken Mobile and Web I see "Quicken ID: " but my quicken ID is not after the colon, which seems odd.

Best Answer

  • skybroncoskybronco Member ✭✭
    Accepted Answer
    so I did the "sync now" thing from the "mobile and web" page and walked away from the computer for an hour, I don't know how long it took but it finally synced the transactions,

Answers

  • skybroncoskybronco Member ✭✭
    Accepted Answer
    so I did the "sync now" thing from the "mobile and web" page and walked away from the computer for an hour, I don't know how long it took but it finally synced the transactions,
  • dritz55dritz55 Member
    edited February 2
    Updating categories on iPad app or adding tags on iPad app do NOT migrate back to the desktop (Quicken Home and Business). This would seem to be a complete fail that sync doesn't work on all mobile edits.

    Waiting an hour for an update? [removed - profanity] Do they have to send these transactions to India like their do their customer support calls/chats?
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